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How to Buy

How to Buy: Step by step

Here at Richard, we always aim to give you, our valued customer, the best value and service at all times. The below information will give you an idea on how to save more when you buy.


Step 1: Search for the product you wish to buy

1a.       You can type your i­­tem on the search bar.

1b        You can also click on the category you wish to look through on the menu bar




Step 2:

The sub-category item menu will appear on the left. You can click and browse what you like.





Step 3: Click on the Product ­

It will then open to the product page for more information.




Step 4: Continue shopping or go to cart.

Click “continue shopping” if you want to browse more items.

Click “go to shopping cart” to buy.

Step 5: View your selection

If you click “go to shopping cart” you can view your product selection and make any changes. You can also click “My Cart” at any time to view your selection (top right of the page).




Step 6 (Optional): Apply coupon

If you have a voucher code please enter it at this point and then click “Apply coupon.”


Step 7: Click Go to Payment




Step 8: Register with us or Check out as a guest.




Step 9: Fill out your billing information

If you selected the 'ship to this address' option proceed to Step 11



Step 10: Fill out your shipping information.



Step 11: Select Shipping Method.




Step 12: Select your payment option

If you are paying by credit card proceed to Step 13. If you are paying via Bank Transfer proceed to Step 14.





Step 13: Payment Option - Credit Card

After you review your order, you will be taken to a secure payment processing page where you will be asked to enter your card details. After entering your details, you may be redirected again to a Verified by Visa or MasterCard SecureCode page for further verification. Once this is completed successfully your order is complete. You will receive an email with your receipt & order confirmation.



Step 13: Payment Option – Bank Transfer

You will need to deposit the full amount into our bank account and send us a scanned copy or photo of the deposit slip. Once we receive the payment, we will process the order.


Step 14: You are done. aims to deliver all items within 5 working days from the order being placed (Monday to Friday, excluding public holidays and curfews, the day order is placed is not counted). Deliveries will be dispatched via courier service. Once handed over to the courier company, you will receive an email with a tracking number that you can use to track your order delivery status.

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